MoodBoss
Instructions for requesting deletion of your MoodBoss account and associated data.
Account and Data Deletion
MoodBoss users can request deletion of their account and the personal data associated with it.
How to request deletion
- Email info@moodboss.com with the subject "MoodBoss account deletion".
- Send the request from the email address linked to your MoodBoss account. If you use Google or Apple sign-in, mention that sign-in method.
- State that you want to delete your MoodBoss account and associated data.
- We may ask for additional confirmation to verify that the request comes from the account owner.
Data that will be deleted
- Account profile and authentication data associated with the MoodBoss account.
- Questionnaire data, profile settings, calendar data, calculations, and entries created in the app.
- User-uploaded materials and related metadata stored by MoodBoss.
- Notification settings and devices associated with the account.
Data that may be retained
- Data that must be retained for legal, tax, accounting, or anti-fraud reasons.
- Limited security and diagnostic technical logs.
- Purchase and subscription information required to process payments, refunds, or purchase verification.
- Anonymized analytics that no longer identify the user.
Processing and retention periods
Deletion requests are usually processed within 30 days after account ownership is confirmed. Backups and technical logs may be retained for up to 90 days and are then deleted or anonymized as part of the standard retention cycle.